Unum Care Hub
Addressing the diverse needs of a multi-generational workforce requires a benefits approach that does more than focus on the 20% of people driving 80% of health costs. It needs to support everyone else, too.
Experience the difference with Unum Care Hub
Traditional Employee Assistance Programs (EAPs) and point solutions often fall short of meeting employee needs and create burdensome administration demands on HR. With Unum Care Hub, employees can access a unified marketplace with dozens of solutions to support them through the life moments that often surround leave and disability.
Curated, personalized care
Access a unified platform of best‑in‑class partners, giving HR and benefits teams a streamlined way to offer comprehensive support without the burden of managing multiple point solutions.
Connected to Unum leave and disability services
Access an integrated experience that supports recovery and delivers timely resources informed by claims information and employee preferences.
Proactive, targeted engagement
Leverage customized communication strategies that drive awareness, utilization and adoption so employees clearly understand when and how to get the support they need.
Flexible, employer‑driven funding options
Select from adaptable funding approaches that expand benefit access for employees while aligning with workforce needs and managing costs responsibly.
FAQ
Unum Care Hub gives employees choices as varied as they are, meeting the diverse needs of a multigenerational workforce. Instead of focusing only on those with the highest health costs or the most visible needs, Unum Care Hub supports everyone. Employees gain access to dozens of vetted digital health, wealth and well being products and services. Unum manages all account administration for every resource on the platform, reducing your workload. The platform also continually evaluates new market entrants to keep offerings current. With one contract, your employees gain access to all available resources.
Yes. Unum Care Hub can incorporate your existing benefits, creating a single, unified space where employees can view and access everything in one place. You can also add co‑branding elements such as your company logo, send in‑platform notifications and highlight services you want to promote.
No. Providers on the Unum Care Hub platform do not charge per‑employee, per‑month fees, with rare exceptions. This structure gives employers a flexible, cost‑effective way to let employees choose the services they want without paying for those they don’t.
Individual employee selections always remain anonymous. Unum Care Hub provides anonymized reporting that shows what employees are searching for, which services they choose and other insights that can help inform future benefits planning.
The Lifestyle Spending Account (LSA) card allows employers to allocate funds employees can use on services offered through Unum Care Hub.
Yes. Unum Care Hub is HIPAA‑compliant, ensuring that employee data and benefits information are handled securely.
Unum encourages plan sponsors to consult with legal counsel about how Unum Care Hub fits into the benefit plans they are sponsoring, including compliance with group health plan laws, where applicable. The impact of these laws may be unique to different plans. Unum does not provide medical care and cannot guarantee clinical outcomes. Individuals should always seek the advice of their physician or other qualified health care provider with any questions they have regarding a medical condition. Any financial resources provided in connection with Unum Care Hub are provided by a third-party partner with whom Unum contracts. Individuals should always consult their own financial or legal advisors.