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Value-added services

Our commitment to enhancing workplace productivity goes beyond financial protection benefits. Count on us to provide ongoing support for your clients, their HR staff and their employees through services built for their unique needs.

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Services for employers

Benefits management can be a heavy task for employers and their human resources team. We make it easier with a wide spectrum of services that connect them with the information and support they need.

FMLA and state leave management

We offer technical expertise to help employers navigate state and federal leave laws for disability claims and employee absences. This service is available for an extra charge to group Long Term and Short Term Disability customers with 100+ employees.

Comparative reporting and analysis

Unum provides standard trend reports at no additional charge to group Long Term and Short Term Disability, Life Insurance and/or FMLA customers.

Self-insured Short Term Disability claims management

This suite of fee-based services can help simplify claim administration for employers with 250+ employees.

Stay-at-work and return-to-work programs

Our experts can develop lost-time management and productivity programs for your clients on a fee-for-service basis.

HRAnswersNow® & BenefitsAnswerNow™

We provide employers access to a regularly updated online library of HR compliance and benefits information, including federal and state employment laws.

Automatic enrollment

Automatic enrollment makes it easy for employees to enroll in voluntary disability insurance, so more get the coverage they need. And the increased participation can even help lower rates.

Services for employees

Whether it's managing day-to-day workplace life, traveling or getting support in tough times, our value-added services for employees help them manage personal issues, so they can bring their best to work every day.

Work-life balance employee assistance program (EAP)

This service helps employees with issues from finding day care to developing a budget. It also provides guidance for management teams on employee productivity, performance planning and retention. It's included with group Long Term Disability and is available with group Life Insurance.

Worldwide emergency travel assistance

When traveling, one phone call can connect employees and their family members to medical, legal and other services 24/7. It's available with group Long Term and Short Term Disability Insurance.

Life planning resources

When a loved one dies or is terminally ill, survivors can get personal, customized financial and legal support from highly trained counselors. Resources also include information about estate settlement, Social Security, taxes and investment planning. This service is included with all group life plans.

Health Resource Connects

Benefit specialists are available to educate employees with a disability about their company's health management program and connect them with the appropriate resources. This service is available on a fee-for-service basis to Short Term Disability customers with 2,000+ employees.

Knowledge that builds lasting relationships

Our growing HR Trends library of resources lets you and your clients tap into analysis, commentary and insights from industry experts and national HR thought leaders. From benefits planning to tech innovations, HR Trends explores the critical issues you and your clients face today.
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How Unum and ADP empower better experiences for all

February 03, 2026

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How benefits shape lives and loyalty

December 18, 2025

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Empathetic leadership in the era of tech advances

December 03, 2025

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Designing compliant return-to-work solutions

November 25, 2025

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Tangled web of leave laws

November 24, 2025

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Return-to-work done right

October 30, 2025

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How fearless leaders inspire healthy and high-performing teams

October 17, 2025

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The business impact of employee benefits and belonging

October 17, 2025

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State-mandated and employer-sponsored leave

October 01, 2025

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Proven integration and continued innovation with Workday®

September 16, 2025

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The hidden burden of leave management — with Leigh Henderson

September 02, 2025

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PWFA compliance: Baby steps to inclusive practices

July 30, 2025

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Transforming the leave experience

July 02, 2025

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ADA essentials: Requirement rundown

June 25, 2025

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FMLA boot camp: From basics to best practices

May 29, 2025

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Leave planning made simple

May 20, 2025

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PFML: Quick updates on the state of the states

April 30, 2025

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The future of employee wellness — Workday and Unum partnership

April 25, 2025

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Policies with purpose

April 16, 2025

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PFML and PSL 101: A crash course in paid leave

April 16, 2025

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Future-proof your leave program

March 26, 2025

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Minnesota Paid Family and Medical Leave updates

February 27, 2025

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Maine PFML: Understanding the final rules

January 15, 2025

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Powering a better benefits and leave experience with Workday + Unum

November 22, 2024

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Delaware Paid Family and Medical Leave updates

November 07, 2024

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Beat burnout, elevate experiences: Tech solutions for HR and employees

October 29, 2024

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Beyond the basics: practical application of the Pregnant Workers Fairness Act

September 17, 2024

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The cost of caregiving on your workforce

August 08, 2024

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Evolutions in leave management: The compliant and caring employer

June 26, 2024

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How Data Integration Boosts Efficiency and Satisfaction

June 27, 2024

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Leave can be easier — with the right approach

June 26, 2024

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Tech with heart

June 19, 2024

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Three benefits integration system fails

April 26, 2024

Parents playing with baby

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The Leave Show: Paid leave laws

April 24, 2024

Man in wheelchair with laptop and headset

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Navigating work-from-home as an ADA accommodation

April 17, 2024

Father and son looking at a tablet

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Q1 2024 leave trends

April 10, 2024

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Compliant and caring: Are both possible?

March 28, 2024

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From leave woes to leave WHOAHs

February 28, 2024

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Zen and the art of intermittent leave management

February 07, 2024

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Creating Better Leave Experiences: Expert Insights for HR Leaders

April 12, 2023

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Boosting Employee Engagement and Retention: Proven Strategies for HR Leaders

March 16, 2023

HRAnswersNow® and BenefitsAnswersNow™ are provided by CCH. Work-life balance employee assistance program services and Life Planning Financial & Legal Resources services are provided by LifeWorks. Worldwide emergency travel assistance services are provided by Assist America, Inc. Services are available with select Unum insurance offerings. Terms and availability of service are subject to change and prior notification requirements. Service providers do not provide legal advice; please consult your attorney for guidance. Services are not valid after coverage terminates. Please contact your Unum representative for details.

Insurance products are underwritten by the subsidiaries of Unum Group.